At Zowadeh, we are committed to delivering your products in a timely and efficient manner. Below are the details regarding our shipping policies:
1. Shipping Locations:
We currently offer shipping within Qatar. If you are outside this region, please contact us to inquire about potential shipping options.
2. Shipping Time:
Orders are typically processed within 1 business days from the time of purchase. Delivery times depend on your location, and you will be provided with an estimated delivery time at checkout.
3. Shipping Charges:
Shipping fees are calculated at checkout based on your location and the size/weight of your order. Free shipping may be available for orders over a certain amount, which will be indicated on the checkout page.
4. Delivery Methods:
We partner with trusted delivery carriers to ensure your products arrive safely and on time. You will receive a tracking number once your order has shipped, so you can monitor the progress of your delivery.
5. Order Tracking:
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on the carrier’s website.
6. Issues with Delivery:
If there are any issues with your delivery, such as delays or missing items, please contact our customer service team at info@zowadeh.qa, and we will assist you in resolving the issue.
7. International Shipping:
Currently, we only ship within Qatar. For international shipping inquiries, please contact us for more details.
8. Delivery Address:
Please ensure your shipping address is correct at checkout. Zowadeh is not responsible for delays or non-delivery due to incorrect addresses.